Privacy Policy

1. Who are we?

uGather (“we”, “us” or “our”) is committed to protecting the privacy of personal information (i.e. any information relating to an identified or identifiable natural person) who visit the https://www.ugather.co.uk website (the “Website”) and uGather mobile software application (the “App”) and use the services available thereon (the “Services”). Amendments to this Privacy Policy will be posted to the Site and/or Services and will be effective when posted. Your continued use of the Site and/or Services following the posting of any amendment to this Privacy Policy shall constitute your acceptance of such amendment.

We are dedicated in our mission to shake up fundraising for charities, participants, and donors. Delivering fresh fundraising methods that revolutionise giving and help everyone to maximise their impact.

We are committed to protecting your privacy and will only use the information that we collect about you lawfully. This policy is intended to give you an understanding of how and why we use the information you provide to us.

uGather operates in the UK. This Policy applies to our collection and use of your data in connection with our service. You can contact us via [email protected] or by using our contact form.

2. What are my rights?

If granted by applicable laws, you can exercise a variety of rights regarding our use of your data:

• You can ask us for a copy of the information we have about you.
• You can ask us to correct any incorrect data we have about you.
• You can ask us to delete your data.
• You can ask us to restrict the processing of your data.

To exercise any of the foregoing rights, send us an email to [email protected]. Please note that some of these rights may not be enforceable in your jurisdiction and some aren't absolute—for example, we may not be able to delete all your data if we have to keep some of your data to comply with the law. But we'll evaluate your request per applicable data protection laws. We will respond to your request within one month of receiving it. Also, note that if you're located in the UK, you have the right to complain to the UK Information Commissioner's Office at https://ico.org.uk.

3. What information do we collect about you?

We don't receive any personal data about you other than what you provide us, either by creating a uGather account, using third party services when you agree to connect your social platform account to uGather, or data we can infer from your use of the Services.

For charities that are to become our customer:
We collect personal data about your staff, directors, beneficial owners or trustees and beneficiaries (whatever applicable) for a number of reasons, including communicating with you, responding to requests for information and for identification and verification purposes arising out of our legal obligations. We will onboard your charity through our payment service provider and relevant identification and verification checks will be completed in order to determine that we are providing services to a legitimate registered charity.

The personal data we collect can include:

• (a) your full name;
• (b) contact details;
• (c) records of your communication with us;
• (d) date of birth, gender, ID number and private address (if you need to be identified and verified);

For Website visitors:
The personal data we collect can include:

• (a) information you may enter onto the Website;
• (b) technical metadata of the devices that connect to our systems:
  • IP and MAC addresses
  • browser and operating system information
  • referring websites
  • Analytics tools

We collect this information to help us analyse and improve our services, and contact you (if you have given us permission to do so) about uGather's products and services.

4. Do you share my data?

uGather does not share your data with any other organisation unless you give us permission to do so.

5. Where is my data stored?

Your personal data is securely stored in the United Kingdom in compliance with the data protection laws. We use strong encryption standards to protect your data and our systems.

6. How long will you keep my data for?

We will keep your data for as long as you have an account with uGather. If you ask us to delete your account, we will delete all your personal data within one month, except where we are required by law to retain your data for longer.

7. Contacting us

If you have any questions about this policy or your privacy, please contact us by emailing [email protected].

8. Updates to this policy

We may update this policy from time to time to reflect changes in the law or changes in how we process your data. We will notify you of any significant changes to this policy by posting the updated policy on our website and, where appropriate, by email. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Governing law

This policy shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.